Service & Support

Our service and Support system is customer satisfaction based.

Techroutes Network offers ongoing product warranties and we have built a comprehensive training and maintenance support network that guarantees rapid and customized service to ensure the overall quality and performance of our products and solutions.

We have established a complete 3-tier service system, including a headquarter technical assistance center, Country specific regional technical support centers and local technical support centers.

The technical support team is highly codified with extensive industry experience and technical expertise.

Techroutes Registered NETCARE users can log/manage trouble ticket on NETCARE portal.

Techroutes Network is committed to providing: 

  • On line Support
  • In-time onsite support
  • Effective issue management
  • Standardized procedures
  • End-to-end service

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