Request for RMA

RMA: Request

Administrative Data:

This area to be filled by Techroutes

 

Customer Information

RMA #:

 

 

Customer:

   

Priority:

3wd

7wd

14wd

 

Contact Person:

 

Acc. Mngr./

SM:

     

 

Tel.:

 

E-Mail:

 

RR. No.:

     

 

Model No:

 

Quantity:

 

Cust. P.O.:

     

 

S/N:

 

Date RMA Opened:

     

 

Shipping Address:

 

Date RMA Shipped:

     

 

Invoice #

 

Agriment #

 

Eng, in Charge:

 

 

Filled by:

 

Title:

 

AWB #:

     

 

Date:

 

Tel:

 

Product Cat. #:

     

 

 

 

 

 

 

 

 

 

 

 

 

 

If  a problem is reported to Techroutes Support Centre about this product

Trouble Ticket Number

TTN#_________

 

  Else

 

Reason for Return

 

Please describe the failure and mark the applicable mode box/boxes. Wherever applicable, please detail test/use conditions, environmental conditions, etc.

Physical Damage

Damaged / intact

Power Status

Working   / Not working / Not checked

Console

Working   / Not working / Not checked

Serial port (if any)

Working   / Not working / Not checked

Ethernet Port (if any)

Working   / Not working / Not checked

Operating System (F/w)

Working   / Not working / Not checked

Other Problems if any

 

 

Please note:

1. Only RMAs authorized in writing by Techroutes Technical Support/FAE shall be 

    accepted and addressed.

2. One copy of the RMA report  should be inserted into the Shipping doccument envelope, and 

    one should be inserted into the packing box.

3. Ship back the RMA item together with all associated sub-systems.

Techroutes Acc. Mngr./SM remarks:

     

 

 

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